Giardino hotel vouchers
General Terms and Conditions
Use by others- Vouchers may only be used by other individuals with prior approval from the hotel.
- Selling the voucher to a third party person is strictly prohibited.
- Vouchers can only be redeemed in the hotel named on the voucher.
Value
- There is no cash alternative.
- The voucher cannot be combined with other discounts or vouchers.
- Giardino Group AG is unable to offer any refund in the event of loss or theft of the voucher.
- No claims will be accepted for partial or full reimbursement of the value of a voucher.
Validity
- As per details on the voucher. The validity of the voucher cannot be extended.
Booking period
- Vouchers are not valid during high season, during school holidays or on public holidays.
- Enquiries about more exact dates should be sent to .
Reservations and voucher redemption
- The hotel reserves the right to accept voucher bookings no earlier than 14 days prior to the planned arrival.
- The hotel also reserves the right to refuse reservations made using vouchers even if rooms are available.
- Vouchers can only be redeemed when making direct bookings via or by calling +41 800 333 313 and quoting the voucher number.
- If the booking is made through alternative channels (e.g. Booking.com, TripAdvisor or a travel agent) and the voucher is not presented until checkout, the voucher cannot be accepted and the original price for the booking will be charged.