{"id":11457,"date":"2025-01-26T17:10:23","date_gmt":"2025-01-26T16:10:23","guid":{"rendered":"https:\/\/giardinohotels.ch\/ascona\/faq\/"},"modified":"2026-04-19T18:43:53","modified_gmt":"2026-04-19T16:43:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/giardinohotels.ch\/en\/ascona\/faq\/","title":{"rendered":"Good to know | Hotel Giardino Ascona | 5 star hotel"},"content":{"rendered":"\t\t
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\"GA_Garden_RGB_Low_GUPF_13_h\"<\/figure><\/div>
\"GA_Golf_RGB_Low_GUPF_02_h\"<\/figure><\/div>
\"GA_Pool<\/figure><\/div>
\"GA_Pool<\/figure><\/div>
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Good to know<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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A weekend packed with adventure, a storybook summer or simply a break from the every day \u2013 Giardino Ascona is anything but boring. Our exclusive offers not only entice you with relaxation but also with unbeatable extras: early bird discounts, specials for longer stays and lots of surprises.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Before your stay<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tourist taxes<\/h5>

The visitor’s tax of CHF 4.50 and the accommodation tax of CHF 1.70 per person per day will be charged separately.<\/p>

Check-in \/ check-out<\/h5>

Arrival from 3 pm
Departure until 11 am<\/p>

Additional sleeping options<\/h5>

An extra bed in the room is charged at CHF 170 per night and person. Extra beds are possible from the category double room morning sun upwards and on request. <\/p>

Breakfast<\/h5>

A buffet breakfast is served from 7:30 am to 11:00 am in the Hide & Seek Restaurant.<\/p>

Dogs<\/h5>

Dogs are charged CHF 40 per night and dog, excluding food. Dogs are not permitted in the restaurants and on the sunbathing lawn. <\/p>

Family offers<\/h5>


Children up to 12 years<\/strong>
Children up to 12 years stay free of charge in their parents’ room, breakfast included. Dinner for children is offered \u00e0 la carte. <\/p>

Children aged 13 and over<\/strong>
For children aged 13 and over, the price for an extra bed is CHF 170 per person per night, including breakfast. Extra beds are available from the double room morning sun category upwards and on request. <\/p>

Dino Club<\/h5>

Children can use the Dino Club in a separate area of the park with a football pitch. Supervision with a changing adventure program is offered. For children from 3 to 13 years. <\/p>

Giardino Shuttle<\/h5>

Conveniently from the center to the lake – or directly to the sister hotel Giardino Lago. Our shuttle will take you to your destination and pick you up again on request.
Please inform us at least 24 hours in advance. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cancellation periods<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Giardino guarantee<\/h5>

You can cancel your reservation free of charge up to seven days before arrival. For later cancellations, the booked room price will be charged for up to three nights. The same rule applies to late arrivals or early departures for the nights not used. <\/p>

Risk-free booking<\/h5>

Thanks to our partner Allianz, you can use a travel cancellation insurance service. It should be noted that this insurance will only be valid if taken out at the latest before the start of the journey. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Arrival and departure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Arrival by car<\/h5>

Address for navigation system: Via del Segnale 10, 6612 Ascona<\/p>

Parking<\/h5>

If you are arriving by car, the use of the underground\/outdoor parking space is mandatory and will be charged at CHF 30.<\/p>

Electric car charging stations<\/h5>

The universal charging station for electric or hybrid cars can be used by overnight guests free of charge. The electric charging station is compatible with the most popular car brands. The station is not a fast charging station. <\/p>

Distances (car\/train) in minutes<\/h5>